Q: What exactly does website migration mean and what does it involve?
A: When your current hosting provider can no longer meet the needs of your website, or if you undergo continuous network downtime, or if you have to wait for hours for the support team to get back to you, it may be a good idea to switch your provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your new provider. At Serdic, we know that this can be hard and time–consuming. That is why we will perform all that for you for free!Our highly accomplished technical team will transfer your website content from your present web hosting provider to us. Our technicians have got broad experience with website migration and are able to take care of anything – from a traditional WordPress–powered weblog or Joomla™ site, to a highly complex, custom–made web app.
Q: Just how long will it take for my site to be moved over to your platform?
A: We try to accomplish all website migrations ASAP. Even so, we do not have a fixed time frame for website migrations. There are certain things that you need to take into account – the mere size of your web site and the workload of our web site migration team, etc. We always try to accomplish each migration in less than 48 hours. With smaller websites, our team usually manages to finish within 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my site?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. As soon as the transfer is complete, we will make sure that everything is working correctly and that the integrity of your web content is not affected prior to informing you that the migration is finished. After that, we’ll tell you how to transfer the domain to your hosting account with us and how to update your DNS settings.
Q: Will my present web hosting provider have to do anything?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the website migration either.
Q: Which web hosting providers can you migrate web content from?
A: Yes. We support all common Linux–based web hosting platforms. We do not support Windows–based hosting platforms, as we don’t offer Windows hosting services ourselves.Additionally, we don’t support proprietary site building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.