Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Warranty

  • Our crew of qualified professionals will try their best to respond to your help needs within about 1 hour. If, however, the issue you have come across demands assistance from our Admin =Team,= we are going to send the ticket to the technician in charge and will post a reply to let you know.

  • Top quality support service
  • Professional Tech Assist Service

  • Our customer help Department will be working for you day and night to to respond to all service request tickets that you send to us. We offer customer assistance for the software programs that are pre–configured on your machine. These include our custom made Website Control Panel, the preferred Operating System and the server management panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Website Control Panel that will come completely free along with your virtual server, you can discover a useful Help section, which incorporates all you need to be informed on when working with your web–sites and apps. We have incorporated a wide selection of how–to articles and video guides that demonstrate the fundamental site management responsibilities in an easy to read fashion.