A 99.9% Server Uptime
Our hosting platform is based on a steady, top–drawer hardware architecture and a significantly modified Linux distribution. Thus, no matter what your web site is, or how many website visitors you’ve got, or even if there’s a distributed denial–of–service assault, our physical servers will remain up and running and your sites will stay accessible online.
All hosting services packages come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to deliver an outstanding hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in order to ensure a lightning–fast connection speed with the outside world.
And because of this, irrespective of which data center facilities you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our services, or if you find them inadequate, or if you decide that you should have a Linux VPS services instead of a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domain names even when you cancel your hosting account with us.
24/7 Technical Support
When you run a hosting company, your tech engineers are of chief importance. That’s why we’ve mindfully chosen a highly skillful team of techs, each with several years of training behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tickets are answered in less than sixty minutes and our average support ticket response time is well under 20 minutes!