Phone Support in Hosting
Because we have live phone support 14 hrs every day, you are able to contact us and talk to our customer support representatives to learn more about all of the hosting services that we provide and make sure that our servers match the system requirements for your sites prior to buying anything. For your benefit, we now have telephone numbers on 3 continents and you will be able to call the one nearer to you - in the USA, the United Kingdom or Australia. In case you're already an existing customer, you'll be able to call about general and billing issues, and about some technical matters. If the issue is strictly technical or it needs more time to analyze, you should use our ticketing system, which will enable both you and our technical support crew to track the info supplied by each side.
Phone Support in Semi-dedicated Hosting
Any time you want additional info about the semi-dedicated hosting that we provide, you are able to call some of the three support lines that we have around the world - in the United States, the United Kingdom and Australia. Thus, you have the option to check ahead of time if our services will be appropriate for your websites. In case you're already our client and you have a semi-dedicated account, you have the option to get in touch with us over the phone for 14 hours daily about any billing or basic matters. For entirely technical issues you are able to use our ticketing system so as to contact our technical support because sometroubles simply need longer time to be resolved, still we will assist you on the phone with lots of minor technical problems as well, saving you efforts and time.