A lot of people who begin using their 1st hosting account, or change companies, usually have enquiries about how certain procedures are accomplished or experience predicaments when setting up various things like emails, website settings, etc. That’s the reason why, a lot of web hosting providers have prepared documentation with frequently asked questions and issues so as to help their customers receive info swiftly and easily. Consequently, the help desk support staff representatives can devote more time to actual problems that some customers may be encountering, because the solution for the smaller things will already be available on the World Wide Web and clients will be able to easily solve them without touching base with the client care staff. Having detailed documentation is pretty important, particularly for new clients with no prior experience whatsoever, because the hosting service involves an immense amount of features and many people can become perplexed about what action to take. A good information repository can both help you perform the things that you want and learn how the web hosting service works in general.

Extensive Online Documentation in Hosting

All hosting services that we offer feature an in-depth knowledge base where you can find all you should know with regards to your hosting account. Whether you plan to create a brand new database, to forward a domain using an .htaccess config file or to set up an e-mail address on your PC or cellular phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a certain section of the Hepsia Control Panel, you will see articles that pertain to the features that can be accessed through it. If you would like to see the whole archive of articles and get acquainted with all the features that Hepsia offers, or simply to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to encompass any problem that you might possibly run into, but if you do not find the info that you’re looking for, you can always get in touch with us, as our technical support engineers are working 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting come with extensive technical documentation where you will see information about all the features that our in-house developed Hepsia Control Panel offers, together with solutions to various questions and issues that you could face. All configuration guides feature comprehensive explanations, which implies that you won’t have to worry about overlooking something in case you would like to export a MySQL database, for instance. The troubleshooting articles cover different potential reasons for certain issues and the solution for each one of them, so in case you aren’t able to send email messages although you have the right SMTP settings, for example, you can quickly find out what the reason for this may be and repair the issue with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in each and every section. In case you’d rather browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.